A Pledge To Our Customers:
When you purchase Chemical Injection Technologies SUPERIOR brand equipment, you will be getting the best, most technologically superior product on the market…Period.
You will be getting an entire organization, Chemical Injection Technologies, Inc., which is devoted to customer satisfaction. We promise that all of our energies and talents will be constantly utilized to keep SUPERIOR on the cutting edge of technology so that you can always be assured of the highest possible quality in design and materials.
We further pledge that you will never be more than a phone call, email or fax away from personal attention. Most routine questions can be handled by your local SUPERIOR dealer, but if you ever have a need or want help, or just the answer to a technical question, or even if you have a suggestion for SUPERIOR, we are always here for you. We don’t use a voicemail system. Real people answer our phones!
Sincerely,
Chemical Injection Technologies, Inc.
Howard Specker -President
CIT Privacy Notice:
CIT is committed to protecting your privacy and to keeping your personal information secure. The following principles of privacy have been enacted to protect and maintain our relationship with you and the confidentiality of information you have shared with us:
How Customer Information is Collected, Retained, and Used
We gather information from the following sources:
Information we receive from you on applications or other forms,
Information about your transaction with us or others, and
Information we receive from consumer reporting agencies.
The information collected is only used to process your order internally, to ship the product you have ordered, and for customer service and support follow up.
We use cookies and JavaScript on our website. JavaScript is used for data input validation. We do not store any personal information in cookies.
Credit card information is processed on a secure server with 128-bit encryption. Every effort is taken to insure this information is not released. All orders support AVS (Address Verification) to protect you against fraud.
Accurate Information About You
Should you believe that our records contain inaccurate or incomplete information about you, please contact us at 772-461-0666. We will investigate your concerns and take appropriate action in a timely manner.
We Will Limit Employee Access to Your Information at CIT.
We safeguard information according to established security standards and procedures that comply with US Federal and GDPR standards. Employee access to non-public customer information is limited to those who need to know in order to provide products or services to you. Our employees are educated on the importance of complying with this privacy policy.
Restrictions on Disclosing Your Personal Information
We release account and other personal information when we believe release is appropriate to comply with the law or to protect the rights, property, or safety of CIT, our customers, or others. In the case of bad checks, unauthorized credit card use, etc, the information will be provided to law enforcement agencies and others as appropriate.
Maintaining Your Privacy in Business Relationships with Third Parties
CIT does not sell, rent, or share your address, email address, fax, or phone with third-party companies for commercial purposes. We may employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and e-mail, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
In the event that our customer relationship should end, we will continue to treat the historical data and information we have about you the same as if you were still one of our customers. You may request in writing, that CIT remove your contact information status as “Current”.
Protecting Your Privacy
Because protecting your personal information and complying with the law is important to both of us, additional information may be requested when you inquire about your account.
If you have any questions regarding this policy, please contact CIT at Superior@chlorinators.com or call us, directly, at 772-461-0666.
Chemical Injection Technologies, Inc. 2018. All Rights Reserved.